UI/UX Design: Tips to Create Lasting Customer Experience
Over the decades, UI/UX design has appeared as one of the creative and inquisitive disciplines of technology. When we explore the anatomy of web design, we get to know that user interface (UI) and user experience (UX) are two sides of the same coin and both work closely. UI design shows the aesthetic visual elements of a product that could be a landing page or a mobile app, whereas UX design refers to enhancing features like usability and accessibility of the product.
In current times, the role of UI designer has become substantial in a Web Design Company as there is a massive demand for progressive web applications. Further to this, there were more than 1.94 billion websites created since January 2019. Most of the businesses realize that an outstanding user interface is a key element in acquiring customer satisfaction and brand recognition.
Customers demand and expect well-crafted products. An appealing UI/UX design catches in the visitors, helps in making them customers, and facilitates an effective interaction between the visitor and your business online. UI/UX design can do a lot in making or breaking a product’s reputation.
A Well-Crafted UI/UX is Vital to Business Success!
A persuasively crafted UI/UX provides a savvy and progressive experience to the user giving him the right nudge to continue using your products and services. Contrarily, a poorly designed interface makes it difficult for users to stay on your website for long.
UI/UX design should meet the expectations of the user. It should be user-friendly, intuitive and efficient in order to provide an easy and hassle-free interaction. It is without any doubt that a bad design disheartens the viewers and they immediately abandon such websites.
Let’s start off by looking closely at the pitch of UI/UX design and explore some essentials for creating an amiable customer experience.
1- Primary Structure
The key elements of UI/UX that need sheer attention include input controls, navigation components and containers. These factors will definitely leave a lasting impact on your potential customers. Serving as building blocks of web solutions, these components become the touch points for the user to have a desirable experience. Easy navigations throughout the website, and seamless shopping carts surely increase your sales conversions.
2- Low Cognitive Exertion
Reduction of cognitive load is another parameter which is kept in mind while designing a UI/ UX. A user should not consume much mental processing power in exploring your site and finding the products they are looking for. It impedes the buying process that pushes the customers leaving you behind and moves on to your competitor’s site with a perfectly-designed, clean interface. Any issue in UI/UX design will make the users feel as if they are wasting their time. Give them appropriate directions with minimum-to-no distractions (usually in the form of frequent pop-ups).
3- Precise Information
Use of information during the presentation of a product should be subtle. Do not overload your web pages with not-so-useful particulars since it could make the customers miss any significant detail. They could even get strangled by processing the large flow of information. Minimal designs, as a thumb rule, are evergreen. And, this happens when you focus on relevant data, and avoid adding extraneous images and pointless text during UI/UX design. It is highly advisable to use custom visuals and illustrations.
4- Textual Content Array
Creating a user experience which is lasting also requires no confusion. Making a UI/UX where the content is organized in the form bullet points, vivid headings, and suitable call-to-actions will be more engaging. A candid UI/ UX will impart confidence in the visitor, which will in turn stimulate them to interact and continue using your website or mobile app. Well, be it textual or visual content, grid view makes it more scalable and legible.
5- Responsive Web Design
Nowadays, everyone is aware of responsive web design. Viewing a traditional website on a desktop computer might appear different in terms of screen size, platform, and orientation as compared to a handheld device. A responsive design automatically readjusts the interactivity and presentation of the web pages when accessed through different devices. Rather than distortion of layouts and images, it will give a fine result over certain controls and commands. Therefore, this technique must be utilized for a life-giving customer experience.
A comprehensive and user-friendly UI/ UX design gives you an outstanding response generating more leads and customers. The influence of a strong UI cannot be overlooked. It must be clear to the user where he has to move and what action to perform at what point. In a nutshell, a design pattern should be adhered to create a timeless customer experience. It will not only bring you new customers, but help retain the existing consumer-base.