Amidst pandemic, as more teams are moving into remote working environments, the right technology and effective project management become more critical to ensure improved employee performance and keep things on track. Since IT teams work remotely it becomes essential to deploy hardware solutions and integrate software solutions to employee devices – it will affect nearly all aspects of the company.

Organizations require all operations run smoothly for true progress and for this they must undertake the best practices, resources, and tools. Moreover, they need to prioritize, implement and oversee projects and keep matching the best solutions with new business opportunities. With the technology advancements, project management has now become a vital function for every business, especially in the IT sector.

The organizations implementing progressive PM methodology experience a dramatic impact on their success rate. Project managers have now been transitioned into organization’s agile partners – helping them with the best solutions besides assembling and persuading the IT teams to design, audit and implement new solutions. Here’s a few common practices for effective project management.

Cultivate an Inclusive Work Environment
Managing remote IT teams requires tactical planning, foolproof visualization, effective digital tools, and clear communication in order to execute crucial business functions. Here, the first and foremost thing a project manager has to do is to maintain a collaborative work environment with secured networks. As a project manager, one of your primary roles is to ensure the seamless installation and maintenance of networks. It’s not only about computer networking, but on the personal level as well. Also, he is responsible to create user accounts and grant access to concerned employees to the organization’s systems and development servers.

If you don’t want your teams to work in silos, – without appropriate collaboration – lacking multiple sources of information, you need to integrate a collaborative work management platform. It will help keep your teams productive and improve visibility and transparency of the project status. Moreover, you can save time and allocate the best IT resources for the sprint planning.       

Exceptional Communication Skills
The key role of a project manager is not only to push the projects to successful completion, but also to persuade the team in improving connectivity and speed. Persuasive communication is vital to get buy-in from your teams, especially remote IT teams. Managers and leaders in the services industry – say, IT outsourcing services providers – must understand the instinctual cues of their workforce to get people’s attention and persuade them, and to harness the cross-functional IT department collaboration.

Regardless of the most obvious as well as hidden obstacles like gender, ethnic and cultural differences, etc., project managers must opt the best practices to make their teams work together seamlessly and drive projects forward and leapfrog ahead of the competition. You cannot ignore the significance of impactful communication. Building strong relationships with your coworkers through exceptional communication skills aside, as a project manager, you need to keep projects on track and on budget.

Set Plausible Work Priorities
All projects are important, but not all of them could be on top priority. There must be a hierarchy in terms of IT projects and when multiple projects are in the queue. Depending on the degree of importance and duration, a project manager must rank the priorities for IT teams and schedule the work accordingly. It’s not a big deal to put the low-priority work on the back burner.    

For remote teams, you need real-time insights and transparent allocation of the projects. Remember, you cannot afford an improper resource engagement and lack of accountability because it could lead to delayed project delivery and running over the budget. This will put your company’s reputation and credibility at risk. Certainly, you don’t want this and therefore, you have to keep your teams focused on the set priorities and workflow.

Record Productivity and Measure ROI
This is especially important for a project manager to measure the effectiveness of the IT solutions and calculate the return on investment. It not only helps the organization to build trust and rapport, but also allow the stakeholders in the decision-making process using this information– where to approve or end the project. Moreover, it helps in protruding the projects and you can also identify additional benefits a new solution could provide, such as new business opportunities, increased revenues, and improved client as well as employee satisfaction.     

Internal customer surveys or collecting the client feedback also lies with the project manager. Covering the specific IT functions help them establish a quantitative baseline and track the improvements and see how IT teams perform and meet the stakeholder’s expectations. In the new reality of remote teams, even the smallest IT wins can go a long way for sustainable business growth in any industry.

Above all, a project manager should have the capabilities of translating the IT needs for the business leaders and can justify how a proposed solution can help the client meet his business goals and what it contains for the company itself (potentially adding new streams of revenue). He also needs to demonstrate an effective and timely communication to keep your remote IT teams more proactive and productive, all while staying on the same page – building and delivering innovative business solutions to its customers.