Refund & cancellation of project

In certain cases and within certain limits, Arhamsoft provides a code for following in terms of refund and cancellation requests by customers. The terms of the code are described below:

  • A full refund will be facilitated if the project work has not been initiated at any level at a request for cancellation.
  • If one or more milestones of the project are completed or delivered, they will not be refundable and associated payments will have to be made on the client’s part while the remaining payment will be refunded.
  • If a project has been initiated but a milestone has not been reached, the client will be liable to pay for the work hours accordingly, while the remaining project will be cancelled with associated refunding.
  • • A refund or cancellation request and its associated payments may be subject to an individual project’s terms of agreement between the client and our company.
  • If the case where the whole project is complete or delivered, no refund or cancellation will be facilitated on part of the company.